Flat Move Checklist: Utilities Transfer | London Man and Van
- The London Man And Van

- Dec 24, 2025
- 5 min read

Moving flats in London can feel like navigating a labyrinth, but with a solid plan, you can significantly reduce the stress. One crucial element often overlooked is the flat relocation checklist: Utilities transfer. Ensuring your utilities are seamlessly transferred (or disconnected and reconnected) is essential for a smooth transition. This comprehensive guide, brought to you by The London Man and Van, breaks down the process, providing flat move navigation tips to make your move as effortless as possible.
Pre-Move Utilities Checklist: Don't Get Left in the Dark (or Cold!)
The key to a successful utilities transfer lies in meticulous planning. Starting early gives you ample time to address any potential hiccups. Aim to begin this process at least four weeks before your moving date.
Contacting Your Current Providers
Electricity & Gas: Identify your suppliers. Check your bills or use an online postcode lookup tool. Contact them to inform them of your moving date and provide your forwarding address for the final bill. Note down meter readings on your moving day.
Water: Water suppliers vary by borough in London. Contact your current provider (Thames Water is a common one) to inform them of your move. You'll likely need to provide a meter reading.
Internet & Phone: This often requires the most lead time. Contact your provider to arrange either a transfer to your new address or cancellation of your service. If transferring, ensure the new address is serviceable and schedule the installation. If cancelling, inquire about any early termination fees.
Council Tax: Inform your local council of your move. Provide them with both your old and new addresses, as well as your moving date. This is essential to avoid incorrect billing.
TV Licensing: Update your TV license details to reflect your new address.
Setting Up Utilities at Your New Flat
Simultaneously, begin arranging utilities at your new flat.
Research Suppliers: Don't automatically assume the existing suppliers are the best option. Compare prices and services from different providers to find the most suitable deal for your needs.
Contact New Providers: Once you've chosen your suppliers, contact them to set up accounts. You'll typically need to provide your new address, moving date, and bank details for direct debit payments.
Schedule Installations: For internet and phone, schedule installation appointments in advance. This is especially crucial if you work from home.
Meter Readings: Upon arrival at your new flat, take meter readings for electricity, gas, and water. This will ensure you're billed accurately from the start.
The Moving Day: Final Checks and Preparations
Moving day is hectic, but don't neglect those final utility-related tasks.
Final Meter Readings and Disconnections
Take Final Meter Readings: Record the final meter readings at your old flat before you leave. Submit these readings to your suppliers promptly to ensure accurate final bills.
Confirm Disconnections: Verify with your suppliers that your services will be disconnected on the agreed-upon date.
Leave Keys and Contact Information: Leave the keys and your forwarding address with the landlord or letting agent.
Initial Checks at Your New Flat
Check for Functionality: Upon arrival, check that all utilities are functioning correctly. Turn on lights, test the taps, and ensure the heating is working.
Report Any Issues: If you encounter any problems, such as a lack of hot water or a faulty electricity supply, contact your suppliers immediately to report the issue.
Potential Pitfalls and How to Avoid Them
Moving utilities isn't always seamless. Be aware of common issues and how to proactively address them.
Unexpected Delays
Delays are common, especially with internet installations. Schedule installations well in advance and follow up with your provider to confirm appointments. Consider having a temporary internet solution, such as a mobile hotspot, as a backup.
Billing Errors
Billing errors can occur, especially after a move. Carefully review your bills and compare them to your meter readings. If you spot any discrepancies, contact your supplier immediately to dispute the charges.
Lack of Communication
Maintain clear communication with all your utility providers. Keep records of all conversations and confirmations. This will help resolve any issues quickly and efficiently. If you need help with the more physical side of moving, consider our Easy Flat Moves: UK Transport Solutions | The London Man & Van blog post.
Streamlining Your Move with The London Man and Van
While The London Man and Van specializes in the logistical aspects of your move, we understand the importance of a smooth overall transition. Our services are designed to alleviate the stress of moving day, allowing you to focus on essential tasks like utilities transfer.
We offer a range of services tailored to your specific needs, including:
Full-Service Removals: We handle everything from packing to transportation and unpacking, leaving you free to manage your utilities.
Man & Van Services: Ideal for smaller moves or single-item transport.
Packing and Unpacking Services: We ensure your belongings are packed securely and unpacked efficiently at your new flat.
Our transparent, affordable pricing and professional, friendly movers make us the ideal choice for your London move. Plus, our familiarity with navigating London's streets ensures a fast and reliable service. Consider complementing this utility transfer guide with our "Apartment Moving Checklist: Room-by-Room Hacks" article for complete move coverage! You can find our Apartment Moving Checklist: Room-by-Room Hacks here.
Frequently Asked Questions
When should I start the utilities transfer process?
Ideally, you should begin contacting utility providers at least four weeks before your moving date. This allows ample time to schedule installations and resolve any potential issues.
What information will I need to provide to my utility providers?
You'll typically need to provide your old and new addresses, moving date, meter readings, and bank details for direct debit payments.
What should I do if I encounter billing errors after my move?
Carefully review your bills and compare them to your meter readings. If you spot any discrepancies, contact your supplier immediately to dispute the charges.
What if I can't get internet installed right away at my new flat?
Consider having a temporary internet solution, such as a mobile hotspot, as a backup until your installation is complete.
How can The London Man and Van help with my flat move?
We offer a range of services, including full-service removals, man & van services, and packing/unpacking services, designed to alleviate the stress of moving day.
Moving flats can be a challenge, but with careful planning and the right support, you can navigate the process smoothly. By following this comprehensive flat relocation checklist: Utilities transfer, you can ensure a seamless transition and start enjoying your new London flat without any utility-related headaches. Remember to book The London Man and Van for a stress-free and efficient moving experience. Don't leave your comfort to chance – take charge of your move today.








